Privacy Policy

Armament ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use armament.com.au or buy from us, how we use and protect it, and your rights. We handle personal information consistently with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

Information we collect

• Order details — your name, email address, delivery address and the items you order.
• Communications — messages you send us (for example, by email or a contact form) and our replies.
• Payment information — card payments are processed directly by Stripe. We do not collect or store your full card number; we only receive confirmation of payment and limited details such as the last four digits.
• Site data — a small cookie that remembers your shopping cart, and basic technical information your browser sends (such as device and general location) needed to serve the Site securely.

How we use your information

• To process, fulfil and deliver your orders;
• To respond to your enquiries and provide support;
• To process payments and prevent fraud;
• To meet our legal, tax and record-keeping obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

Who we share it with

We only disclose your information to the parties needed to complete your order:

• Stripe — to process your payment securely;
• Australia Post and couriers — to deliver your order;
• Authorities — where we are required to by law.

Some of these providers (including Stripe) may store or process data on servers outside Australia. We only use reputable providers that maintain appropriate security and privacy standards.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only for as long as needed to fulfil orders and meet our legal obligations. No method of transmission or storage is completely secure, but we work to keep your information safe.

Accessing and correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a privacy concern, please contact us first so we can try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact

For any privacy matter, email [email protected].